These general conditions concern the purchase of products carried out remotely over an electronic network via www.cinedelic.com
These general conditions are valid from 01/03/2022. They may be updated or modified by Cinedelic Srl at any time and concern the distance contract stipulated between CINEDELIC SRL- Via Quarto 15 Cattolica CAP 47841 (RN) mail: info@cinedelic.com , and its customers in the online shop on the website www.cinedelic.com.
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Art.1 - ACCEPTANCE OF THE CONDITIONS OF SALE
The conditions set out in the premises constitute an integral and essential part of this contract. All contracts will be concluded directly through access by the Customer (companies and private individuals) to the site www.cinedelic.com
These general conditions of sale must be examined online by the Customer before concluding the purchase procedure. Confirmation of the order implies complete knowledge of the same and their full acceptance.
The customer, by electronically sending the confirmation of his purchase order, unconditionally accepts and undertakes to observe, in his relations with CINEDELIC SRL, the general and payment conditions envisaged, declaring that he has having read and accepted all the indications provided by him pursuant to the above-mentioned regulations, also taking act that CINEDELIC SRL is not considered bound to different conditions unless previously agreed in writing.
No clause reported by the customer (on the general purchase conditions, on the order forms, in correspondence or any other document that may reach us), will be able to waive these conditions. We also specify that our photos have no contractual value. In the event that the customer decides to cancel an order already placed accepted by Cinedelic Srl, any advance payments made may be withheld as compensation, without prejudice to the possibility by cinedelic.com - CINEDELIC SRL to request compensation for any damage caused.
Art. 2 - CONDITIONS AND PAYMENT
All sales prices of the products displayed and indicated on the website www.cinedelic.com are to be considered 22% VAT included.
The purchase contract is concluded through the online membership with the user's registration.
The customer can pay for the ordered goods with:
1) Payment by credit card (Visa, MasterCard, Postepay):
Payment by credit card is managed with secure server (SSL). All payments made by credit card are guaranteed by a protection system.
2) Cash on delivery payment:
Paypal
Art. 3 - DELIVERY METHOD
cinedelic.com uses qualified national and international couriers and delivers the ordered items in 2 working days excluding the day of the order. All products are insured.
No liability will be able to be attributed to the supplier for delayed or failed delivery attributable to causes of force majeure or unforeseeable circumstances.
Home delivery, unless otherwise agreed in writing between the parties, will take place on the ground floor and during office hours: from 8.30 am to 1.00 pm and from 2.00 pm to 6.00 pm, every day, except holidays, from Monday to Sunday. on Friday.
The customer is required to be available at the times described, in order to avoid any additional charges requested by the express courier for failed deliveries. These charges, unless otherwise agreed, will concern the customer himself.
www.cinedelic.com is not responsible for damage caused by the carrier to the purchased products.
The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously without prejudice to the envisaged right of withdrawal, the customer will have to sign the delivery documents.
Upon delivery of the goods, the customer must verify the integrity of the goods. of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancies, the same must be be reported on the same accompanying document and confirmed within seven days via fax or registered letter with return receipt, CINEDELIC SRL . Even in the presence of intact packaging, the goods must be be verified within seven days of receipt. Any hidden anomalies must be reported in writing by fax or registered mail. Any reporting beyond the aforementioned deadlines will not be considered valid. taken into consideration. For each declaration, the customer assumes responsibility full of what was declared.
Art. 4 - PRODUCT AVAILABILITY
The customer can purchase only the products currently present in the electronic catalog visible on www.cinedelic.com If the request made via an online order should exceed the quantity available for a given item, Cinedelic Srl will accept the purchase limited to what is actually available in its warehouse. It will be edited by cinedelic.com inform the customer whether or not the products ordered will be available in the future.
Art. 5 - RESPONSIBILITY
Cinedelic Srl assumes no responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts and other similar events which prevented, in whole or in part, shipment within the times agreed in the contract.
Likewise CINEDELIC SRL will not be responsible for any fraudulent and illicit use that may be made by third parties of credit cards, checks and other means of payment, when paying for the products purchased. www.cinedelic.com in fact ensures maximum protection for payment procedures managed with encryption systems, for maximum protection of payment data and at no time during the purchase procedure is it able to know the buyer's credit card number which, via a secure connection, is transmitted directly to the banking service manager.
Art. 6 - ASSISTANCE AND WARRANTY
The quality of our products is positioned at the top of their respective categories and the methods storage and shipping facilities have been arranged to ensure their preservation over time. All our products are covered by warranty for any defect or flaw inherent to the product itself, to be reported within 8 days of discovery.
Art. 7 - PURCHASER OBLIGATIONS
The consumer undertakes and undertakes, once the online purchase procedure has been completed, to print and keep these general conditions which, moreover, will have already viewed and accepted as an obligatory step in the purchase, as well as of the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in the articles. 3 and 4 of the Legislative Decree. n. 185/1999.
It is the buyer is strictly prohibited from entering false, and/or invented, and/or imaginary data in the registration procedure necessary to activate the process for the execution of this contract and the related further communications; the personal data and the e-mail must be exclusively your real personal data and not those of third parties, or fictitious.
It is double registrations corresponding to a single person or inserting data of third parties is expressly prohibited
The Customer releases CINEDELIC SRL from any liability resulting from the issuing of incorrect tax documents due to errors relating to the data provided by the Customer, the Customer himself being solely responsible for the correct insertion.
Art. 8 - CONTRACTUAL TERMINATION AND EXPRESS TERMINATION CLAUSE
Cinedelic Srl has the ability to terminate the stipulated contract by simply communicating this to the customer indicating the reason; in this case the customer will have right exclusively to the refund of any sum already paid. paid.
The obligations assumed by the customer pursuant to art. 7 (Obligations of the buyer), as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in the art. 2, have an essential character, so that by express agreement, the Customer's failure to fulfill just one of these obligations will determine the legal termination of the contract pursuant to art. 1456 of the civil code, without the need of judicial ruling, without prejudice to the right of Cinedelic Srl to take legal action for compensation for further damage.
Art. 9 - JURISDICTION AND COMPETENT COURT:
Any dispute relating to the application, execution, interpretation and violation of purchase contracts stipulated online via the www.cinedelic.com website, is subjected to Italian jurisdiction; these general conditions refer, although not expressly provided therein, to the combined provisions of the Legislative Decree. n. 50 of 15.1.1992 and Legislative Decree. n. 185 of 22.5.1999.
Any dispute between the parties regarding this contract will be of exclusive jurisdiction of the Court of Pesaro.
Art 10- RIGHT OF WITHDRAWAL AND REFUNDS: Pursuant to D.L. n° 206/2005 the customer can exercise the right of withdrawal, returning the goods received and obtaining a refund of the price paid. The consumer who for any reason is not satisfied with the purchase made has the right to withdraw from the stipulated contract, without any penalty. and without specifying the reason, within 14 calendar days starting from the day of receipt of the purchased good.
PLEASE NOTE:
- If the reason for the return DOES NOT concern our errors, delays, or damaged goods, the cost of return shipping is paid by the customer and will be paid subtracted from the refund.
- In the event that the return is the responsibility of the customer but carried out by Cinedelic Srl, at the time of the refund it will be withheld an amount of € 8.00 for the return costs incurred.
- In case of return with consequent credit, any cash on delivery costs will not be refunded.
To exercise the right of withdrawal, the customer must, within the period indicated above, send an email to info@cinedelic.com with your order number, collection address and reason for the return.
THE SERVICE IS FREE, we'll take care of booking the collection of the package and upon receipt it will be refund or possible replacement will be sent.
The withdrawal has been formalised, the packaging and integrity have been checked. of the product, the customer will be refunded for the amount spent excluding any shipping and cash on delivery costs incurred. The refund will take place in a short time and in any case no later than 14 calendar days.
CINEDELIC SRL will not compensate the Customer in the event of loss or damage to the goods being returned. We therefore recommend returning the goods with an insured package, carriage paid; Under no circumstances will parcels be collected on delivery or cash on delivery. freight collect.
In the case of shipping a product different from the one ordered, the Customer will be able to ask for its replacement. In this case, the costs incurred for shipping the return will also be reimbursed.
The right of withdrawal is excluded in the case of purchase of tailor-made or personalized goods.
PLEASE NOTE:
- If the reason for the return DOES NOT concern our errors, delays, or damaged goods, the cost of return shipping is paid by the customer and will be paid subtracted from the refund.
- In the event that the return is the responsibility of the customer but carried out by Cinedelic Srl, at the time of the refund it will be withheld an amount of € 8.00 for the return costs incurred.
- In case of return with consequent credit, any cash on delivery costs will not be refunded.
To exercise the right of withdrawal, the customer must, within the period indicated above, send an email to info@cinedelic.com with your order number, collection address and reason for the return.
THE SERVICE IS FREE, we'll take care of booking the collection of the package and upon receipt it will be refunded or possible replacement will be sent.
The withdrawal has been formalised, the packaging and integrity have been checked. of the product, the customer will be refunded for the amount spent excluding any shipping and cash on delivery costs incurred. The refund will take place in a short time and in any case no later than 14 calendar days.
CINEDELIC SRL will not compensate the Customer in the event of loss or damage to the goods being returned. We therefore recommend returning the goods with an insured package, carriage paid; Under no circumstances parcels will be collected on delivery or cash on delivery. freight collect.
In the case of shipping a product different from the one ordered, the Customer will be able to ask for its replacement. In this case, the costs incurred for shipping the return will also be reimbursed.
The right of withdrawal is excluded in the case of purchase of tailor-made or personalized goods.
Until full payment for the Product, the Buyer will be considered as simple owner of the Product and consequently must keep it in perfect condition, as required by article 1768 of the Italian Civil Code.
The buyer undertakes to proceed with the immediate return of the goods with retention of title. in the event that there are serious reasons, such as for example late payment, protested bills of exchange or protested cheque, insolvency proceedings and similar indications of deterioration of your financial situation. In the event that the buyer is unable or unwilling to proceed with the return of the goods subject to retention of title, the same hereby consents to the selling company the right to exercise its rights in the terms and methods most appropriate to it. congenial, including the possibility to proceed, directly or through a third party, with their recovery. Until that moment the buyer must store the goods with retention of title separately from the other goods, mark them as our property, must not dispose of them and upon request must send a list of the goods with retention of title. L’ buyer must also communicate to us without delay the intervention of third parties on the goods with retention of title; or the assignment of credits and must send the seizure report and a declaration in lieu of oath relating to the identity of the of the seized object with the goods with retention of title.
Art. 12 - COPYRIGHT RIGHT AND PROHIBITION OF DATA EXTRACTION
The extraction and use of the contents of the site is expressly prohibited. www.cinedelic.com by automated tools such as robots, scrapers, crawlers or other similar systems, for commercial and/or profit-making purposes or in any case non-private purposes and/or non-statistical purposes; in particular it is It is forbidden to carry out scraping techniques or other similar systems, without declaring one's identity. clearly and/or for the purposes of reselling the data displayed to third parties. The contents of the site are protected by Italian and European laws on privacy, copyright and property rights. industrial.
It is expressly forbidden the copy and the use of the e-commerce website cinedelic.com contents by automated tools such as robots, scrapers, crawlers or other similar systems, for commercial and / or profit-making purposes or in any case non-private purposes and / or non-statistical purposes; in particular, it is forbidden to carry out scraping techniques or other similar systems, without clearly declaring one's identity and/or for the purpose of reselling the displayed data to third parties. The contents of this site are protected by Italian and European laws on privacy, copyright and industrial property.